The COVID-19 pandemic accelerated digital adoption and reshaped economies, workplaces, communities, and how people access essential services. Shaping the Next Normal explores how technology, policy, and international cooperation can contribute to a more resilient, inclusive, and sustainable future. The report looks beyond traditional measures of economic growth and considers how digital transformation can support environmental and social well-being alongside economic prosperity.
The five pillars:
- Prioritizing environmental protection and sustainability
- Empowering sustainable and healthy communities
- Rejuvenating and future-proofing small businesses
- Advancing digital and equitable education
- Building an inclusive and adaptable workforce
Article:
https://ictc-ctic.ca/sites/default/files/documents/ICTC-ShapingTheNextNormal-EN-v1.pdf
To cite this article:
Anani, N., Cutean, A., McLaughlin, R., Rice, F., “Shaping the Next Normal” (January 2021), Information and Communications Technology Council.
